DOC. 06 / SMS MARKETING SCOPE OF WORK
Service · 06

SMS That Complements Email, Not Competes With It

SMS has a 98% open rate for a reason, but most ecommerce brands either ignore it entirely or overuse it until customers opt out. We build SMS into your Klaviyo stack strategically: the right message, the right channel, the right time. Compliant setup, integrated flows, and attribution that actually makes sense.

— Includes

  • Klaviyo SMS setup and carrier registration
  • Compliant opt-in flows (TCPA/TCPA-compliant double opt-in)
  • SMS welcome series integrated with email flows
  • Abandoned cart SMS follow-up sequences
  • BFCM and campaign SMS sends
  • Conversational SMS for post-purchase engagement
  • SMS + email revenue attribution reporting
  • List segmentation to prevent overmessaging
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