DOC. SERVICES / SCOPE OF WORK SERVICES INDEX
Scope of work

Everything to make email your #1 revenue channel.

Every service is built around Klaviyo and one goal: making email your most profitable growth channel. As an official Klaviyo partner with $250M+ in attributed email and SMS revenue, we bring deep platform fluency to every engagement. Want the whole program run as one? That is our ecommerce email marketing agency service. On Omnisend instead? We are an official Omnisend partner too: see our Omnisend agency service.

Trusted by 800+ brands

01
KS Klaviyo Setup

The Right Foundation Changes Everything

Most brands have Klaviyo installed but set up incorrectly. Bad list structure, missing integrations, and poor deliverability settings mean even great campaigns don't perform.

1-6 wks

typical fixed-scope setup project

02
FA Flow Automation

Automated Revenue While You Sleep

Flows are the backbone of email revenue for ecommerce brands. We build 10+ flows engineered for your specific purchase cycle, from first-time buyer onboarding to high-LTV retention.

~41%

of email revenue from flows (Klaviyo 2026 benchmarks)

03
CM Outsourced Email Marketing

Outsourced Email Marketing, Without Burning Your List

We build a segmented campaign calendar that keeps your best customers engaged without fatiguing the list. Every send is segmented, tested, and reported on.

+$3M

Relaxium incremental annual revenue, campaign-led

04
LG List Growth & Health

A Bigger, Cleaner List = More Revenue

Your email list is an asset. We grow it through high-converting opt-in forms and lead magnets, and protect it through regular hygiene, so your sender score keeps improving.

Buyers

not freebie hunters: forms judged on revenue

05
DL Email Deliverability

Inbox Placement, Engineered

Consultant-led deliverability audits: authentication (SPF, DKIM, DMARC), reputation recovery, sender warm-up, and ongoing inbox-placement monitoring. Where most agencies guess, we measure.

95%+

Popl inbox placement by month two

06
SM SMS Marketing

SMS Marketing Agency, Built on Klaviyo SMS

Klaviyo SMS setup, compliant TCPA / Spam Act opt-in flows, integrated email + SMS sequences. SMS layered on top of email, never bolted on.

50-60%

Popl revenue from email + SMS (was under 20%)

07
DC Email Design & Copywriting

Design and Copy Engineered for the Click

Klaviyo templates, mobile-first layouts and copy built to earn clicks and revenue, not design awards. Plain-text or designed, whichever your numbers say wins.

CTR ↑

clicks per send, not awards

08
CS Creative Strategy

Ad Creative That Compounds Into Email Revenue

A senior creative strategist who audits your Meta and TikTok ad library, finds the winning angles, and mirrors them across your Klaviyo flows. Lower CAC at the front door, higher LTV in the inbox.

CAC ↓

lower cost per acquisition

09
MB Media Buying

Paid Media Wired Into the Whole Funnel

A senior DTC media buyer who runs your Meta and TikTok as part of an integrated Profit Loop with creative and email. Stop optimising channels in isolation.

ROAS ↑

better blended return on ad spend

10
CR CRO Strategy

Funnel Rebuilt Around the Buyer's Expectation

A senior CRO strategist who fixes your PDP, cart and post-purchase funnel as part of an integrated Profit Loop. Higher conversion, higher AOV, lower CAC.

CVR ↑

higher conversion rate end-to-end

END OF DOC. SERVICES SIGN BELOW
Not sure where to start?

Free Pre-Flight Inspection.

We audit your Klaviyo account, identify the revenue gaps, and tell you exactly what to fix first. Written 90-day plan, no commitment.

Or read the manifesto →

/ Free Audit

Get your free email audit

Drop your store URL and email. We'll review your email program and send a written 90-day revenue roadmap within 24 hours. No obligation.

WhatsApp