DOC. SERVICES / SCOPE OF WORK SERVICES INDEX
Scope of work

Everything to make email your #1 revenue channel.

Every service is built around Klaviyo and one goal: making email your most profitable growth channel. As a certified Klaviyo partner with $180M+ in attributed revenue, we bring deep platform fluency to every engagement.

01
KS Klaviyo Setup

The Right Foundation Changes Everything

Most brands have Klaviyo installed but set up incorrectly. Bad list structure, missing integrations, and poor deliverability settings mean even great campaigns don't perform.

97%+

avg. inbox placement post-setup

02
FA Flow Automation

Automated Revenue While You Sleep

Flows are the backbone of email revenue for ecommerce brands. We build 10+ flows engineered for your specific purchase cycle, from first-time buyer onboarding to high-LTV retention.

31%

avg. flow revenue contribution

03
CM Campaign Management

Campaigns That Don't Burn Your List

We build a segmented campaign calendar that keeps your best customers engaged without fatiguing the list. Every send is segmented, tested, and reported on.

42%

avg. open rate, campaign sends

04
LG List Growth & Health

A Bigger, Cleaner List = More Revenue

Your email list is an asset. We grow it through high-converting opt-in forms and lead magnets, and protect it through regular hygiene, so your sender score keeps improving.

22%

avg. list growth, first 90 days

05
DL Email Deliverability

Inbox Placement, Engineered

Authentication audits (SPF, DKIM, DMARC), reputation recovery, sender warm-up, and ongoing inbox-placement monitoring. Where most agencies guess, we measure.

98%

avg. inbox placement rate

06
SM SMS Marketing

Klaviyo SMS, Compliant + Compounding

Klaviyo SMS setup, compliant TCPA / Spam Act opt-in flows, integrated email + SMS sequences. SMS layered on top of email, never bolted on.

+2-3pp

cart recovery vs. email-only

07
CS Creative Strategy

Ad Creative That Compounds Into Email Revenue

A senior creative strategist who audits your Meta and TikTok ad library, finds the winning angles, and mirrors them across your Klaviyo flows. Lower CAC at the front door, higher LTV in the inbox.

CAC ↓

lower cost per acquisition

08
MB Media Buying

Paid Media Wired Into the Whole Funnel

A senior DTC media buyer who runs your Meta and TikTok as part of an integrated Profit Loop with creative and email. Stop optimising channels in isolation.

ROAS ↑

better blended return on ad spend

09
CR CRO Strategy

Funnel Rebuilt Around the Buyer's Expectation

A senior CRO strategist who fixes your PDP, cart and post-purchase funnel as part of an integrated Profit Loop. Higher conversion, higher AOV, lower CAC.

CVR ↑

higher conversion rate end-to-end

END OF DOC. SERVICES SIGN BELOW
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