DOC. CASE FILE / MISSION REPORTS DECLASSIFIED
Mission reports

Real revenue, real brands.

Named clients, real timelines, verified results. No projections, just what actually happened when we rebuilt their email program.

CASE 01 Singapore $100M ARR

Better Body Co.

Health & Supplements · June 2021 · 3-month consulting program

RESULT.01

$100M SGD

Year-end 2021 revenue

RESULT.02

10% → 20-25%

Email revenue target achieved

RESULT.03

10+

Person in-house team upskilled

RESULT.04

3 mo

Consulting engagement

— Brief / Challenge

Better Body Co. had a 10+ person in-house email team and were generating around 10% of revenue from email. They approached Pete with a goal of hitting 20-25% revenue from email, operating at roughly $2M/month at the time of engagement.

— Intervention

Pete ran a 3-month consulting program working alongside the in-house team, training, strategy, flow architecture, and split testing systems. The focus was on building repeatable processes that the team could own long-term.

"Thanks for helping us out with the klaviyo thing... Ended the year 2021 at $100m SGD"

Joel Sim — Founder, Better Body Co.
Read the full Better Body Co. report
CASE 02 United States · YC Y-Combinator

Popl

NFC Technology · B2B + B2C · Jan 2022 - Sep 2023 · 21-month engagement

RESULT.01

50-60%

Revenue from email + SMS (was <20%)

RESULT.02

21 mo

Full engagement duration

RESULT.03

B2B+B2C

Separate journeys built

RESULT.04

$100M

Popl ARR at engagement

— Brief / Challenge

Popl had massive email deliverability issues and were generating less than 20% of revenue from email and SMS. As a Y-Combinator backed company with $2.2M raised and backers including Twitch co-founder Justin Can, the stakes were high, but their email infrastructure was broken.

— Intervention

Fixed deliverability from the ground up. Built separate B2B and B2C customer journeys with distinct automation logic. Coordinated with the VP of Operations on daily, weekly, and monthly content and promotion calendars. After 21 months, the foundation was solid enough that Popl hired an in-house team to take it forward.

Read the full Popl report
CASE 03 United States · INC 5000 1,040% 3-yr Growth

Relaxium

Supplements · INC 5000 #461 · October 2022 - Present · Ongoing, Month 22+

RESULT.01

+$3M

Extra revenue from email + SMS

RESULT.02

INC 5000 #461

2021 ranking

RESULT.03

22+ mo

Ongoing engagement

RESULT.04

$100-120M

Brand annual revenue

— Brief / Challenge

Relaxium is a $100-120M/year supplement brand ranked #461 on INC Magazine's 2021 INC 5000, with 1,040% growth over three years. Despite their scale, email and SMS were not generating revenue proportionate to their list size or brand momentum.

— Intervention

Pete joined as Head of Retention Marketing (Email & SMS), owning the full email program. Strategy was primarily campaign-driven rather than automation-heavy, focusing on high-frequency sends to the engaged subscriber base. The engagement has been ongoing for 22+ months.

"Awesome! I'm going to start calling you Mr. Director of Marketing (though you're completely over qualified)"

Juliet Morgan — CMO, Relaxium
Read the full Relaxium report
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