A Klaviyo Partner Agency for Ecommerce Brands
We're a Klaviyo partner agency working exclusively with ecommerce and DTC brands. Partner status confirms a real working relationship with Klaviyo, but what actually moves revenue is specialist depth: $180M+ in attributed email revenue across 800+ brands, and a diagnostic method built for ecommerce. Verify any agency's partner status in the directory at connect.klaviyo.com.
— Performance benchmarks
SPEC.01
$180M+
attributed email revenue
SPEC.02
800+
ecommerce brands managed
SPEC.03
9 yrs
on Klaviyo since 2017
SPEC.04
DORTA
proprietary 5-layer method
— Market context
How the Klaviyo Partner Program Works
Klaviyo's partner program has four ascending tiers: Silver, Gold, Platinum, and Master Elite. Each tier has thresholds for managed client volume, certifications held by team members, and demonstrated client outcomes. Tier verification happens annually, and the partner directory at connect.klaviyo.com is the authoritative source for current tier status.
For brands evaluating agencies, partner tier is one input but not the only one. A Silver partner with deep specialism in your category may outperform a Platinum partner that's spread across many platforms. Tier confirms a baseline; specialist depth, named case studies, and demonstrated revenue impact tell the rest of the story.
Klaviyo doesn't publicly publish counts of agencies at each tier. Industry estimates suggest Master Elite is held by a small number globally (roughly two-figures in some markets); Platinum sits one tier below; Gold and Silver are progressively more common. Verification of any specific agency's tier should always come from the partner directory, not marketing copy.
— Why us
Beyond Tier: What Partner Status Should Mean for You
Klaviyo partner status gives an agency direct access to Klaviyo's product team, early visibility into platform changes, and a benchmark dataset most non-partners don't see. For brands, partnering with a Klaviyo partner means your account benefits from those direct relationships when issues arise, escalations move faster, and platform-specific advice is grounded in current product reality rather than year-old documentation.
For verification, the standard process is: search connect.klaviyo.com for the agency name, confirm the listing is current and the tier is shown, then evaluate the agency on case studies, team depth, and category fit. The directory link below takes you straight there.
How we diagnose every Klaviyo account.
Most email programs don't fail dramatically, they decay slowly. Across $180M+ in attributed revenue and 800+ brands, every decaying program fails at one of five sequential layers. DORTA names them so we can fix them in order.
L.01
Delivered
Inbox placement is the foundation. Authentication, list hygiene, engagement-based suppression.
L.02
Opened
Inbox trust is behavioural memory. Six irrelevant emails train subscribers not to open the seventh.
L.03
Read
One email, one message, one action. Most ecommerce email is too long and asks too early.
L.04
Trusted
Trust is the difference between a 12% attribution rate and a 42% one. It compounds across every send.
L.05
Acted
Conversion is the output of every layer working together. Most "conversion problems" are actually trust or read problems.
What Klaviyo-specialist work delivers.
Three named brands, three engagement types, three measurable revenue outcomes.
CASE FILE
Better Body Co.
10% → 20–25%
email revenue share
Health & supplements · 3-month consult · Year-end revenue $100M SGD
CASE FILE
Popl
<20% → 50–60%
email + SMS revenue share
Y-Combinator backed · 21-month engagement · B2B + B2C journeys
CASE FILE
Relaxium
+$3M
incremental annual revenue
Supplements · INC 5000 #461 · Pete joined as Head of Retention Marketing
— By vertical
Klaviyo expertise by industry.
Different categories, different lifecycle patterns. Replenishment supplements behave differently from one-off fashion buys.
— Related Klaviyo agency pages
Questions about Klaviyo Partner Agency.
Q.01 How do I verify a Klaviyo partner agency's current tier? +
— Answer
Search the agency name at connect.klaviyo.com. Active partner agencies maintain a directory listing showing their current tier (Silver, Gold, Platinum, or Master Elite). The directory is the authoritative source, agencies marketing themselves at a tier they don't actually hold can be quickly fact-checked there.
Q.02 Does partner tier guarantee better agency outcomes? +
— Answer
No, tier is necessary but not sufficient. A higher-tier agency that's a poor category or scale fit will produce worse outcomes than a lower-tier specialist that fits your brand. Tier is best treated as a baseline check (active partner, current certifications) rather than a final selection criterion.
Q.03 Are you a Klaviyo partner, and how do I verify it? +
— Answer
Yes, we're a Klaviyo partner agency. You can verify any agency's current partner status (including ours) in Klaviyo's partner directory at connect.klaviyo.com rather than taking marketing copy at face value. Tiers exist (Silver through Master Elite) and reflect program scale, but for choosing an agency, specialist depth, named results, and demonstrated revenue matter more than tier alone.
Q.04 What is the DORTA method? +
— Answer
DORTA is our proprietary diagnostic framework: Delivered, Opened, Read, Trusted, Acted. Every Klaviyo program that's underperforming fails at one of these five layers, in order. Fixing layer 5 (conversion) when layer 1 (deliverability) is broken just paints over the real problem. We diagnose all five before recommending any work.
Q.05 How do you measure success? +
— Answer
We measure in revenue per recipient (RPR), flow contribution as a percentage of total email revenue, and incremental revenue (validated via holdout testing where applicable). We do not measure in open rates, post-iOS 15, opens are a corrupted signal.
Q.06 What's included in your free Klaviyo audit? +
— Answer
A revenue gap analysis, flow audit covering all 10+ recommended automations, deliverability check (authentication, sender reputation, list health), segmentation depth review, and a 90-day roadmap with sequenced priorities. Response within 24 hours of access.
Free DORTA audit of your Klaviyo.
We run your account through the five-layer DORTA diagnostic and send you a written report. Revenue gap analysis, flow audit, deliverability check, 90-day roadmap. Response within 24 hours.